FREQUENTLY ASKED QUESTIONS | TERMS & CONDITIONS
What are your Business Hours?
We can be reached at 855-722-3347 Monday-Friday from 9AM-6PM and 9AM-1PM Saturdays. You can also reach us by email at firstname.lastname@example.org
Are the Cars Automatic?
All of our cars are automatic. In order to provide the most favorable experience, all of the vehicles have an automatic transmission. This will allow faster, more accurate acceleration through corners and sprints.
Am I the Driver or Passenger?
If you purchased a Ride Along, you are a passenger. If you purchased a Driving Experience, you are the driver. An instructor will sit in the passenger seat for guidance, safety, and insurance purposes, but you will have complete control of the vehicle.
What is the minimum age to drive?
You must be at least 18 years old with a valid drivers license.
Are Spectators allowed?
YES. Family and friends are more than welcome! Note: Access to see the course is limited due to safety regulations.
Will my current insurance cover me at an event?
Please see our insurance disclosure below.
What time should I arrive for my event?
You should arrive at the event location 20 minutes prior to the time you scheduled on the registration page. This will give you plenty of time to chat with our staff, sign up, and get ready for the time of your life.
How long does the experience take?
Depending on how many laps, the entire time you will be at the location can be 30 minutes to 1 ½ hours.
How long is the track?
The event isn’t on a “track”. It is actually an autocross style course. This is set up with cones and geared for more agility driving.
Is Dream Drive Exotics hands on driving experience dangerous?
CHALLENGING? INTENSE? THRILLING? Yes, we are all those things and more.
However, we hold safety to the highest standard and do not create any courses that will truly put you in danger of serious injury or death. Circuit-1 is meant to be an experience that you will get to tell your grandchildren about someday.
Who can participate?
Anyone at least 18 years of age with a valid driver’s license.
What is Autocross?
AUTOCROSS is a form of motorsports that emphasizes safe competition and active participation. An autocross is a timed competition in which drivers navigate one at a time through a defined course on either a sealed or an unsealed surface. Autocross differs from road racing and oval racing in that generally there is only one car on the track, racing against the clock rather than other cars. As an entry-level motorsport it provides a stepping stone for drivers looking to move into other more competitive and possibly expensive forms of racing (such as rallying and circuit racing).
Autocross courses are typically one to two kilometres long and tend to place demands on car handling and driver skill rather than on engine power and outright speed. Courses may be temporary and marked by traffic cones or be permanent tracks with approval by a motorsport body.
Events typically have many classes that allow almost any vehicle, from economy sedans to purpose-built racing cars, to compete. Due to the nature of a typical track, speeds can be slower when compared to other forms of motorsports, usually not exceeding highway speeds, but the activity level (measured in discrete turns per minute) can be higher than even formula one due to the large number of elements packed into each course.
Are Dates Guaranteed?
All dates are subject to change. Occasionally situations will arise that will cause a date change. If a date should be changed we will notify all customers affected within 24 hrs or next business day. Replacement dates will be posted online ASAP.
Can I Reschedule?
Rescheduling is permitted if your selected date is 30 days or more away. Once you are within 30 days of your experience there is a $50 rescheduling fee to select a new date.
How do I redeem my Voucher?
Please click on the link from our website and follow the on screen instructions. If you are having difficulty you can call our offices and an agent can assist you with your booking.
Can I transfer my registration to someone else?
Yes as long as the other individual meets all the requirements of the program. We do ask that you make that change two weeks in advance of your date.
What’s included in the registration fee?
In addition to laps included in your package, you will receive instruction from a professional driver who will be in the vehicle with you.
By nature, this experience is an outdoor event and dates are subject to change due to inclement weather. Therefore we urge customers traveling long distances to make refundable travel arrangements. THE DRIVE 1 EXOTIC EXPERIENCE IS NOT RESPONSIBLE FOR ANY INCURRED LODGING OR TRAVEL EXPENSES PERTAINING TO ANY CANCELLED EVENT.
Inclement Weather Policy
The Drive 1 Exotic Experience reserves the right to cancel any event due to inclement weather. Cancellations may be announced anywhere from 1 hour to 72 hours prior to the start of the event. Participants will be notified as soon as the event is cancelled by phone and/or email using the contact information on file. While D1E will make every attempt to notify you about a cancellation, the final responsibility will fall on the customer to call and find out about an event status. If it is necessary to cancel an event due to safety concerns caused by inclement weather, we will do our best to accommodate your re-scheduling preferences up to 1 year from the date of your event. To check on the event weather status please visit our website for an event status phone number and our Facebook page. Cancellations will be posted to both our website and FB page.
It is required by all drivers that they provide official documentation from your insurance carrier stating that “you are covered up to $250,000 for privately owned, non- registered, exotic and high-performance vehicles; to be operated on an either a private course, off road designed for competition”.
For personal insurance coverage to be valid it must be a certificate from your insurance company naming Semper Fortis Llc, Dream Drive exotics and Drive 1 Exotics as an additional insured. Must state insured is covered up to $250,000 for a privately owned unregistered exotic and high performance vehicle to be operated on a private course or off road for a private competition.
Your insurance card alone will not be accepted!!
(If you do not possess this document upon arrival for your reserved driving time, a $49 Vehicle
Damage Policy must be purchased prior to driving any vehicle on the course).
Policy coverage will be in force throughout your schedule date regardless of which vehicles or how many are driven. The policy will remain in force until the conclusion of your driving experience. It covers all damages with a zero deductible. Any questions or concerns about acceptable types of documents should be forwarded to our reservations department at 855-227-8789 or email email@example.com.
Your participation does not constitute a “car rentals”, and these are not “rental vehicles”. Credit card companies (that often cover rental car damage, including AMEX) will not cover any damage to these vehicles, while being driven off road or on track events.
Please inquire with your own insurance company to verify your coverage prior to calling the Drive 1 Exotics reservations department.
When do I choose the car I will drive?
Upon booking you will make your selection for the vehicle that you will drive.
What should I wear to the event?
Wear comfortable driving attire. Wear clothes that are not constricting yet dress in your style for pictures and videos.
How do Pictures and Video work?
You may purchase photos or video upon registering on the day of the event. Photos are of the driver outside the car, inside the car, etc. Video is in car, behind the driver, and it sees the course as he/she does.
Your racing experience ticket is fully transferable, assignable and sell-able. The ticket is NON-REFUNDABLE and generally can not be refunded; however, exceptions may be available under the following circumstances:
1)Physician documented inablility to participate in a driving experience for a period of 1 year or more.
2)An event cancellation for any reason other than inclement weather.
3)If you are active military and your service prevents you from participating.
4)Death of the participant or immediate family member.
5)Cancellation of order within 24 hours or next business day. (please note the $4.75 booking fee is not refundable and a $15 CC processing fee will be applied)
All refund requests must be submitted by email to firstname.lastname@example.org. If you do not have access to email you can request a refund by mail to:
C/O Wallace Racing Group
65 Patterson Ave.
Pawtucket, RI 02860
All approved refund requests will be processed within 10 business days.
Drive 1 Exotics reserves the right to modify the Terms & Conditions at anytime.
I forgot to enter my promotion code and did not receive my discount?
Please call 855-227-8789 within 48 hours of booking and one of our agents will assist in correcting.(please note there is a $15 CC processing fee to correct this)